Nurburg Auto Care LLC

Dioviyon Williams 2 months ago

I dropped my car off at 12pm for inspection then called at 3pm for updates since usually a car shop usually tells you what you need to get done by then & plus I figured they close at 5: 00pm. He said he'll let me know.... he waited until 8pm to tell me he had no car parts.. no tires nothing, I asked him why couldn't he let me know at 2:00 or 3:00 p.m. that he had no parts???& Told him I could have either got the parts ordered for another day or went to a different car shop instead???.... He then got a big attitude and started telling me that I should have known what my car needed as if I'm a mechanic and yelling a bunch of unprofessional non-sense like "IDK WHY YOUR MAD YOU DON'T EVEN HAVE MONEY TO PAY YOU PROBABLY NEED A PAYMENT PLAN" ect I've never even argued in a store/supposedly professional environment in my life. I've had to tell him at least *7 times* to give me my car back! But he wanted to keep arguing and he got a strange sense of joy out of it. I thought I was going to have to call the police to get my car back but other people became concerned so thats how I finally got it back. I tried giving Q the benefit of doubt the last time I went there back in winter but he is j

wesly morla 3 months ago

Excellent service! They repaired the EVAP/fuel system on my BMW and did an outstanding job. The team was honest, patient, and took the time to explain everything to me. You can tell they truly care about their customers and their work. I highly recommend Nurburg Auto Care to anyone looking for a trustworthy BMW specialist. Thank you!

Suheide Burgos 6 months ago

Excellent service. Came to Reading for a family matter the owner was Very informative and attentive, My car was in poor condition and I was able to drive off confidently with no worries after owner fixed everything that needed to get done he went over everything with me with great explanation left there with No check engine light and all issues resolved. Highly recommend for ANY car services.

Shilo Oyola 10 months ago

I had a fantastic experience at this auto shop where he replaced my thermostat and performed an oil change. He was friendly, punctual, and very knowledgeable, making sure I understood what needed to be done. He completed both services quickly and thoroughly, and my car is now running smoothly and efficiently. I appreciate his honesty and professionalism—definitely my go-to place for auto maintenance!

Angelica Andino 10 months ago

I had an excellent experience at this auto shop where he replaced my radiator. He was professional, courteous, and highly skilled, completing the job quickly and efficiently. He explained the process clearly and kept me informed every step of the way. My car is now running perfectly, and I truly appreciate his quality service and attention to detail. Highly recommend for anyone needing auto repairs!